Online SMS Texting Service for Medical Offices

Michael Langenberg • Feb 02, 2021

Online SMS texting to grow your medical practice.

It's difficult to bring in new patients while providing great care to current patients, and to make sure all your appointments are filled. But it's a lot easier with Text Request. Let us show you how.

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No-shows and cancellations are real problems that you struggle with. We can solve those problems, and bring you more new patients at the same time. How does that work?


5X more people respond to texts than to phone calls or emails, and RepText is the online texting service that makes it easy for your practice to handle text conversations. Take a look at some of our medical office solutions below.

Appointment Scheduling


People rarely respond to emails and phone calls anymore, but everyone reads their texts. By texting patients to schedule and confirm appointments, you'll keep more appointments on the books (and increase your revenue).

Lead Generation


Most web searches come from mobile phones, and most of those searchers would rather text you than call. With Text's Click-to-Text features, patients can text you straight from your website and Google listing - bringing you more patients with less effort.

Promotions


Trying to fill last minute appointments? Changing office hours for the holidays? Running a new special? Tell people what's going on with RepText's group messaging. Send the same message to as many people as you want. Replies come back to you, not the group.

Internal Communications


You and your employees communicate a lot. Whether it's for shift hours, quick updates, or another reason, RepText centralizes your communications for everyone to see.

Online Reviews


People want to make sure they're going to have a good experience before they schedule an appointment with you. That's why online reviews are so important. You'll earn exponentially more reviews by asking patients through RepText.

Customer Service


Patients always have questions and concerns, but they're sick of waiting on hold. With RepText, patients can text your same business phone number with their questions. You can follow up via text or call them back when you're free.

5 Ways to Grow Your Medical Practice by Texting Patients

Why consider texting patients?

It’s the most powerful tool available that you aren’t already using. A few stats:


  • 99% of texts are read
  • Text click-through rates are 25X higher than email
  • The average response time for a text is only 90 seconds


So how does this apply to your healthcare practice? These next five points will show you.



  1. Send your online reviews through the roof.
  2. Bring in new patients with less effort.
  3. Schedule and confirm more appointments.
  4. Earn more feedback.
  5. Increase payment collections.
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